Stock management – Growing Good

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Our platform gives you the power to manage your inventory effectively and gives you the flexibility of managing stock alongside a customer-first offering including adding extras and allowing customer swaps. When setting stock levels on a product you have three options for managing how this works within GG.

Disabled stock

Limited available stock

Weekly available stock

Manage stock = Disabled

When setting the stock as disabled, this means that essentially the stock for the product is unlimited. This is commonly used for products such as Veg boxes, where generally you do not want to restrict the number of orders being made on that product.

Manage stock = Limited available stock

Limited available stock manages the inventory of a product over multiple weeks. For example, if you have a limited edition batch of Honey that you only have a certain number available the number set will limit orders to that number and will not reset after the week has finished. It will continue to be available until the stock is used.

Manage stock = Weekly available stock

When setting stock to ‘weekly available stock’ this number resets every week once order processing has finished. When your orders with suppliers for the coming week have been confirmed you will update this number as the spare stock you have available. This will then limit any extras ordered and the number of swaps available to customers to choose from.

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The number you set in the stock qty field needs to include enough for what’s been sold already and any spare you may have. Essentially your total stock aside from what’s in your veg boxes. For example, if you have ordered 10kg of Mushrooms. You have sold 5kg already through regular subscriptions, you set the number to 10kg meaning you have 5kg spare that can be added to customers’ orders for that week.

Does the stock number include amounts used in veg boxes?

The stock number that you set on a product does not include quantities that have been used in the box builder. The number you set is to limit the amount of extras and swaps that can be used from that product only.

What happens when a product is out of stock?

Swaps - if a product is selected as a swap is now out of stock for a given week the website will pop up with a red error box. The customer should then select a different product.

Add-ons - If a product that is now out of stock is selected as an add-on on the error message ‘not enough stock’ will appear in the product block. This prevents the item from being added to the customer's order.

Current limitations to stock management in GG.

Managing stock over multiple weeks

Currently, the stock of products is managed on a week-by-week basis. meaning if a product goes out of stock in the current week it will also be out of stock in future weeks until either the stock level is increased or all order processing has been completed for the current week’s orders.

Stock includes items added to baskets without payment method set up (incomplete orders)

Stock is currently deducted for products added to customer's baskets even if they have not completed the signup process. This allows new customers to build a basket and explore the shop before committing to an order.