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Creating products

Veg boxes, single and grouped products

Creating products in Growing Good.

 

In our platform you can create different types of products whether that is products for regular subscriptions such as veg boxes and fruit bundles to extras you sell on top of your veg boxes.

This guide will take you through the different products you can create, how to create them and apply the correct settings depending on the product and how you want to sell them online.

This guide will also go through the relationship between the product settings and product categories and your storefront website.

You can create and manage all your products in the ‘products > manage products’ area of your Growing Good admin. Click on the different guides below for specific guidance.

 
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Veg box products

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Creating products for subscriptions will be an essential part of your initial set up with Growing Good. Our veg box products allow you to sell a product that can have individual products added within them and be ordered as a regular item by your customers. This guide will take you through the different elements to complete when creating a veg box product.
 
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Summary of creating veg box products Creating a veg box product - go to the products > manage products page and click the 'New Product' button. Choose 'Vegbox' as the product type, which opens a new product page for you to provide details for. Veg box contents - can be planned using the box builder and creating single products. Refer to the Box builder for details on adding and planning contents. Make the veg box product available as a subscription - Enable 'Allow recurring order' option. Veg box swaps - You can Allow Swaps against veg box contents by enabling and setting limits for swaps on a particular veg box product.
 

Creating a veg box product

 

To create a veg box product navigate to the products > manage products page in your GG admin. Click on the ‘new product’ button in the top right hand corner of the page. Select the product type ‘Vegbox’.

 

This will create a new empty product page for you to start entering information into about the veg box product. When you’re happy with the information and settings you have applied to the product click save in the top right hand corner. This will create the new product.

You can add/change the following information on a veg box product:

  • Product name and subtitle
  • Banner and thumbnail image
  • Price
  • Stock
  • Product description (essential field)
  • Product category
  • Order frequency options
  • Box options
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Product images

You can add two images to your veg box products. A banner image and a thumbnail image. These appear in your storefront website.

Banner images appear at the top of the product page in the storefront and sit between the shop navigation links and the product description. The images will be cut to fit the banner dimensions.

 
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Thumbnail images appear in the product category pages on the product block. These images will be cut to fit into the product block image dimensions.

 
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Top tip - Our storefront websites are responsive and the image ratios will change depending on the device the website is being viewed on. Make sure to use an image that works on all devices. You can read our guidance on product images here Website design.

Veg boxes and the box builder

Any veg box product that is created can have single items added to it in the box builder. See our Box builder guide on adding and planning box contents to veg box products.

To start adding items to your veg boxes in the box builder also see our guide on creating single products below.

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Setting up your veg boxes for regular orders

When setting up your veg boxes there is a toggle option to ‘Allow recurring order’. When toggled on this allows the veg product to be added by the customer as a regular subscription product. You can then apply frequencies from the following options: Just once, Every week, Every 2 weeks, Every 3 weeks and Every 4 weeks. You can choose all or a combination of different frequencies giving you flexibility over the the availability.

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Managing stock

You can also set a stock type against a veg box product. See our stock management guide for how the different stock types work.

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Top tip - We recommend setting your veg box product stock type to ‘not limited’ due to how the stock behaves with recurring orders. This enables the product to be ordered without restrictions on stock of individual products.

Box options

Under box options in the product settings you can toggle on ‘Allow swaps’ and set a number of swaps allowed to be made against the products in the veg boxes. This is linked to both our ‘autoswap’ feature for dislikes and customer manual swaps. The number set here is the total number of swaps allowed to be made in total. Check out our guide on box swaps for more information on how this works.

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Another option you can toggle on is making the veg box product a ‘Christmas only product’. When toggled on this makes the product only available as one off for week 51. This can be used for creating special one off boxes for around the festive period.

 
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Single products

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Single products are individual items that can be sold individually in your store front or be added to your weekly veg box contents. This guide will take you through how to create a single product and the different settings that can be applied to them.
 
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Summary of creating a single product
 

Follow these steps to create a single product, when settings are applied hit ‘save’ to create the product:

  1. Go to the products > manage products page, Click ‘New Product’ in the top right and select ‘Single Product’.
  1. Set a price and default quantity.
  • Choose between count items (ea) or weighted items (kg).
  • For weights less than 1kg, use decimals (e.g., 0.25kg for 250g).
  1. Add a product description this is essential for SEO and must be under 255 characters.
  1. Set stock type. Refer to the Stock management guide
  1. Attach origin and suppliers
  1. Assign products to categories and groups
  1. Attach products to preference groups to manage likes/dislikes. See the Customer preferences guide.
  1. Toggle ‘available in boxes’ for adding to box contents. Learn more about box planning here.
  1. Make products available for swaps or high value swaps. More info on swaps is here.
 

Creating a single product

 

To start creating a single product go to the products > manage products page in your GG admin. To create a new single product hit the ’new product’ button in the top right and select the product type ‘single product’. This will open a blank new product page for you to enter details into.

In a single product you can add the following information:

 
  • Product images (banner and thumbnail)
  • Price
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Any product created must have a value more than £0.00, it is not possible to create a product or zero value.

 
  • Additional quantities
  • Stock type
  • Product descriptions
  • Product settings
 

Once you have completed the product set up make sure to hit ‘save’ this will create the product.

The product will then be available in products > manage products page for you to edit again later if required. You can find all single products by clicking on the single products tab in manage products.


Product images

 

You can add both a banner image and a thumbnail image to a single product. These appear in your storefront website. Banner images appear at the top of the product page in the storefront and sit between the shop navigation links and the product description. The images will be cut to fit the banner dimensions.

Thumbnail images appear in the product category pages on the product block. These images will be cut to fit into the product block image dimensions.

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Top tip - Our storefront websites are responsive and the image ratios will change depending on the device the website is being viewed on. Make sure to use an image that works on all devices. You can read our guidance on product images here.

Prices and quantities

 

When creating a product you will need to attach a price to the product. The price that is set is used for selling the product as an individual item on the storefront and in the box builder for planning your veg weekly box contents.

The price that is added is connected to the default quantity entered into the field beneath. You can either set a product as an ‘ea’ (count item) or ‘kg’ (weighted item).

When making a product a weighted item you can enter any kg weight into the field. For weights smaller than 1kg a decimal number will need to be entered for example 0.25kg for 250g, 0.5kg for 500g etc.

The price that is entered into the price field is linked to the default quantity. If the price is £2.00 and the default quantity is 1kg that means the price is £2.00/kg. If the price is £2.00 and the default weight is 500g the price is £4.00/kg.

The same applies for count items. If the price is £2.00 and the product default quantity is 2. This will mean the that the product is £2.00 for 2 items, £1.00 each.

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Additional quantities

 

To make more quantities options available for a product you can toggle on ‘sell at additional quantities’ beneath the quantity field. Enter the new quantity options and then hit enter which will add the additional weight option. The price for the additional quantity will automatically be applied based on the price and default quantity.

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The default quantity will appear first and be preselected in the storefront when adding it to your basket. The customer can then click and select the alternative quantity under ‘select your amount’.


Product descriptions

 

Product descriptions are an essential field to complete when setting up a product. The product descriptions appear in the page for that product in the store front, this is accessed when the link to the product on the product block is clicked.

Product descriptions are important for the SEO of your website. We recommend filling this out with a relevant short description of the product. There is a character limit of this field is 255 to help you keep things brief.

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Managing stock

 

See our guide on stock management for how to set up stock on a single product.


Product origins

 

Each product created can have an origin attached to it. There are pre set options that are provided and each origin has a flag/icon to represent it. At the top will be the origin ‘farm’ which is linked to you and your logo.

The origin icons show on the product blocks in the storefront and in the veg box contents. You can change the origin of a product as often as you like as produce suppliers change throughout the year.

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Product suppliers

 

You can attach suppliers to a product under the ‘suppliers’ field. For suppliers to show in the drop down list they need to be set up in product settings first. You can also add multiple suppliers to a product.

 
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The total quantity of the product by supplier is summarised in the suppliers fulfilment page. When multiple suppliers are selected, the total quantities in the fulfilment summary show the total for the product in each supplier summary and is not split evenly between the different suppliers.

 

Product categories

 

Each product can be assigned to a product category that has been created. See our guide on setting up product categories.


Product Groups

Product groups are designed to help you categorise a product. Pre set product groups from root vegetables to bakery and eggs, each with it’s own colour coding are available for you to attach to the product. These product groupings show in the fulfilment part of the admin where you can see them in the fulfilment summary below (left).

The product groupings can also aid you with packing your orders and dictate the order in which the products show on the packing screens page (below right). It is pre set so that heavier items such as roots appear at the top of the veg box packing list.

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Customer preference groups

 

A product can be attached to a customer preference group for customers to manage their likes and dislikes. These groups are set up in product settings. Product groups help categorise dislikes for customers to choose in their accounts. You can learn more about this in our customer preferences guide.


Single products and the box builder

 

If you want a product to be available to add to your box contents in the box builder, ‘available in boxes’ needs to be toggled on. This also releases the ‘boxed options’ which includes the swap settings for the product. You can read more about box contents planning here.


Enabling a product for swaps

 

When ‘available in boxes’ is toggled on you can then make the product available to be a ‘swap’ or ‘high value swap’ for our dislike swap automation or for customer chosen swaps. You can learn more about how swaps work in this guide.


Disabling and deleting a product

 

At the top of a product page next to ‘save’ is a button that enables and disables the product. When enabled the product is available to do be ordered online and added to veg box contents if the relevant settings are applied.

When the product is disabled it will be removed from the front end website and all subscriptions for the product will be removed from the customers baskets.

 
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You can also delete a product from your admin and product listing by clicking on the trash icon next to a product in the product page as shown below.

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When deleting a product, this is a soft delete and does not remove subscriptions if the product is still enabled.

Grouped products

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Group products are designed to allow you to sell the same product but with different options under the same product block in the store front.

A good example of this would be some locally roasted Coffee with different grind options. Grouped products enable you to easily sell these products without having to have multiple products set up.

 
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Summary of grouped products Follow these steps to create a grouped product, when settings are applied hit save to create the product: 1. Go to the Manage Products page, Click ‘New Product’ in the top right and select ‘Grouped product. 2. Create product group and group options with prices and weights
  1. Add a product description this is essential for SEO and must be under 255 characters.
  1. Set stock type. Refer to the Stock management
  1. Attach origin and suppliers
  1. Assign products to categories and groups
  1. Attach products to preference groups to manage likes/dislikes. See the Customer preferences guide

Creating a grouped product

To create a Grouped product navigate to the manage products page in your GG admin. Click on the ‘new product’ button in the top right hand corner of the page. Select the product type ‘Grouped product’.

In a Grouped product you can add/change the following information:

  • Product name and subtitle
  • Product images
  • Group name
  • Group options
  • Product description
  • Product settings

Once you have completed the product set up make sure to hit ‘save’ this will create the product.

The product will then be available in products page for you to edit again later if required. You can find all grouped products by clicking on the grouped products tab in manage products.


Product images

 

You can add both a banner image and a thumbnail image to a grouped product. These appear in your storefront website. Banner images appear at the top of the product page in the storefront and sit between the shop navigation links and the product description. The images will be cut to fit the banner dimensions.

Thumbnail images appear in the product category pages on the product block. These images will be cut to fit into the product block image dimensions.

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Top tip - Our storefront websites are responsive and the image ratios will change depending on the device the website is being viewed on. Make sure to use an image that works on all devices. You can read our guidance on product images here.

Adding grouped product options

You can apply a group name to the product. The group will be the type of options you are going to sell the product under. The group name to the product appears on the product block after the words ‘select your’. In the example (right) ‘grind type’ has been used.

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You can then complete adding the different grouped product options. Click ‘add new product’. This will bring down the fields for the option to be completed. You can then add an option name, price, default quantity and stock type.

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The ‘option name’ appears in the order dialogue when ‘select’ has been clicked as shown below. It is also shown in the basket of the customer. It’s important to get the naming of the options correct so when shown in these 2 formats it’s clear to the customer what they are ordering.

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Group product settings

Product descriptions

 

Product descriptions are an essential field to complete when setting up a product. The product descriptions appear in the page for that product in the store front, this is accessed when the link to the product on the product block is clicked.

Product descriptions are important for the SEO of your website. We recommend filling this out with a relevant short description of the product. There is a character limit of this field is 255 to help you keep things brief.

Managing stock

 

See our guide on stock management for how to set up stock on a grouped product.

Product origins

 

Each product created can have an origin attached to it. There are pre set options that are provided and each origin has a flag/icon to represent it. At the top will be the origin ‘farm’ which is linked to you and your logo.

The origin icons show on the product blocks in the storefront and in the veg box contents. You can change the origin of a product as often as you like as produce suppliers change throughout the year.

Product suppliers

 

You can attach suppliers to a product under the ‘suppliers’ field. For suppliers to show in the drop down list they need to be set up in product settings first. You can also add multiple suppliers to a product.

The total quantity of the product by supplier is summarised in the suppliers fulfilment page. When multiple suppliers are selected, the total quantities in the fulfilment summary show the total for the product in each supplier summary and is not split evenly between the different suppliers.

Product categories

 

Each product can be assigned to a product category that has been created. See our guide on setting up product categories.

Product Groups

Product groups are designed to help you categorise a product. Pre set product groups from root vegetables to bakery and eggs, each with it’s own colour coding are available for you to attach to the product. These product groupings show in the fulfilment part of the admin where you can see them in the fulfilment summary below (left).

The product groupings can also aid you with packing your orders and dictate the order in which the products show on the packing screens page (below right). It is pre set so that heavier items such as roots appear at the top of the veg box packing list.

Notion image
 

Customer preference groups

 

A product can be attached to a customer preference group for customers to manage their likes and dislikes. These groups are set up in product settings. Product groups help categorise dislikes for customers to choose in their accounts. You can learn more about this in our customer preferences guide.

 

Grouped products and veg boxes

 

Grouped products cannot be made available to be added to veg boxes or used as swaps. Create a single product and enable in ‘available in boxes’ to have these available in the box builder.

 

Grouped products and fulfilment

 

As mentioned previously grouped products mean the different options added to the product appear separately when they are ordered, this extends to the fulfilment too. The different product options will appear on separate lines with the total units ordered in fulfilment and live baskets data.

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Disabling and deleting a product

 

At the top of a product page next to ‘save’ is a button that enables and disables the product. When enabled the product is available to do be ordered online and added to veg box contents if the relevant settings are applied.

When the product is disabled it will be removed from the front end website and all subscriptions for the product will be removed from the customers baskets.

You can also delete a product from your admin and product listing by clicking on the trash icon next to a product in the product page as shown below.

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When deleting a product, this is a soft delete and does not remove subscriptions if the product is still enabled.
 
 
 
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