Customer payments

Set-up, refunds and credit

Sales conversion rules

Manage basket rules including a minimum spend

Communication with the team

Joining our Discord server

Automated emails

Customise to make the most of your automated customer comms

Website design

A ‘how to’ and best practice guide

How to set your store settings and theme of your website

Learn how to set up your store settings including logos, theme and social links for your website

How to build your website content pages

Learn how to build your content pages using our page builder

Guide to our content blocks

A quick guide to our content blocks and ideas on how to use them

How to activate your store

Make your products and categories live

Product categories

Organise and optimise your category layout

Creating products

Veg boxes, single and grouped products

Adding products to a category

How to add and manage products in your shop categories

Box builder

Plan box contents, forecast your ordering and harvesting needs, manage margin

What are box swaps and how does this work?

Give your customers more choice and convenience with swaps

Time sensitive product settings

Need to close orders for a certain product before the main order deadline? No problem!

Order fulfilment process

Learn about the fulfilment data available to you

The Data hub

Out of the box insights and analytics

Data over time

Report on sales, customer and product data over a specific time period

Storefront analytics

Benefit from bespoke event reporting specific to running a box scheme

How Sandy Lane Farm have grown online sales by 54% in 3 years without a marketing budget

Platform updates and retail insights from Sandy Lane Farm

Why so many emails?

Why transactional emails are so valuable

Release notes - V1.2.15